There are some location and countries that are still supporting 3G network. Your Solis 1 will only work in locations that supports 3G network. The Solis Lite and X includes various bands that supports 4G network. If you have a Solis Lite or X, you will not be impacted by the 3G network retirement.
But, if your purchase is outside of the 30-days window, you are ineligible for a full refund. If you purchased your Solis 1 within 30-days from the Solis website, you're eligible for a full refund. If you are eligible for an upgrade, you'll receive an email with purchasing information.įAQs Can I return my Solis 1 for a full refund?
#CONNECT SKYROAM SOLIS TO SATELLITE PHONE UPGRADE#
Don’t stress though, in order to provide our customers with the best possible solution, we are offering a unique upgrade option. After which, your Skyroam Solis will eventually become unusable. In order to stay connected to Solis’ vast network, we recommend Skyroam Solis users to upgrade their hotspot before July 1st, 2022. Your Skyroam Solis hotspot will only work in locations that supports 3G. If you're a Skyroam Solis user and you're in a location that only supports the 3G network, your Skyroam Solis hotspot will experience trouble connecting online. While Skyroam’s original Solis hotspot connects to 4G networks, the technology to initiate that connection relies on 3G. As carriers work to improve coverage and provide faster performance, technology rooted in 3G will eventually become inoperable. Across the industry, wireless carriers have begun the process of shutting down their 3G networks to pave the way for more advanced 5G networks.
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